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ABOUT ERIN INK SHOP POLICIES ORDERING TESTIMONIALS CONTACT

Policies

Payments

Erin Ink requires a Design Fee for all orders, payable in advance before any design work can begin.
A 50% Materials Deposit is due when ordering the items and is required before any printing can begin.
You will receive an invoice via email and be able to make your payments either using Paypal or by mailing a check or money order.
The remaining balance is due upon completion and must be received before items are shipped.
5% sales tax will be added to all orders placed in the state of Virginia.

Cancellations

If you need to cancel your order, please contact us immediately. If your order has been approved by you and is in the process of being printed or already printed, we will not be able to refund any portion of your payment.

Returns

Because our products are custom, made just for you, returns will not be allowed. When an item is approved for print, it is the client’s responsibility alone to ensure that all information on the items is correct (including spelling). If the error is Erin Ink’s, we will do everything we can to correct the problem immediately.

Shipping

Prices do not include shipping. We use USPS Priority Shipping, FedEx Ground & UPS Ground Shipping methods. Rush shipping is available at an additional charge. We are not responsible for estimated shipping times provided by the shipping company.

If you have any questions, feel free to contact us.
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